Warranty Support

Need help with a Saxoline product? Check the warranty information on your product page and contact us with the details of your enquiry.

Check your product’s cover

Warranty periods and the components covered can differ between Saxoline products. Refer to the information supplied with your item and the cover stated on its product page. A general store banner should not be used to determine the cover for a particular product.

Contact us for assistance

Use our contact form and include:

• Your order number and purchase date
• The product name or SKU, if available
• A description of the problem
• Clear photographs showing the issue

If you are unsure which warranty information applies to your item, include its product name or SKU in your enquiry.

Returns or an issue on delivery?

For information about returns, refunds or a damaged or incorrect delivery, please read our returns and refund policy and shipping policy.